Accredited training courses

Mind your language: Positive communication training

People are separate from their behaviour.– we all behave differently according to how we are feeling at a particular time. This unique course helps practitioners to separate the child from their behaviour, recognise the need behind the behaviour and learn how to move forward. Attendees are given a range of practical tools they can use to support children and achieve better outcomes.

Turn challenging behaviour into an opportunity to learn, empower children to express their feelings appropriately and manage their own behaviour.

Having used the tools for over 25 years, with thousands of children, in many different situations, we know they work!

The course covers

  • Understanding the needs behind behaviour
  • Recognising strong feelings and acknowledge them helpfully
  • Understanding the impact of labelling
  • Understanding the benefits of positive phrasing
  • Practicing different techniques for helping children to self regulate

Learning outcomes

  • Identify and respond creatively to the need behind the behaviour
  • Understand and use effective communication
  • Develop a set of practical tools for coping with different situations.

Book your place or find out more

Call us on +44 (0)1296 712658
I found the course to be very relevant to my job and it definitely raised my awareness. I feel more in control now.
Jo Isac, Family Entertainment Centre Supervisor, Genting UK
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